100 Night Trial Policy
100 Night Trial Policy
At Sheer Comfort, we want you to experience the perfect sleep. Our 100-Night Trial allows you to test the mattress in the comfort of your home.
Eligibility:
– Applicable only on mattresses purchased from official website.
– Trial starts from the date of delivery
– Minimum usage of 21 nights is mandatory before requesting a return (body adjustment period)
Return Conditions:
– Mattress must be clean, without stains, damage, or odor
– Mattress must be used with a proper bedsheet/protector
– Only one trial return allowed per household
Non-Eligible Cases:
– Customized sizes
– Clearance or discounted products
– Improper usage or damage
Return Process:
– Customer must contact support with order details
– Our team will arrange pickup
– Post quality check, refund will be processed
Refund:
– Processed within 5-7 working days after quality check approval
– Refund to original payment method
Note:
This policy is structured in line with industry leaders like Amazon and Flipkart to ensure fairness and prevent misuse.